Privacy Policy

Last updated: September 2021

The policy you indicate on this page refers to the policy used by “www.beauty-case.gr” (hereinafter Beauty Case) for the collection and processing of personal data collected by the site by the user. It also describes the policy of notification and protection of this data and anything related to the personal data of the user. Finally, all the details of the Beauty Case are mentioned in detail for any communication of the user for further questions or clarifications.

Introduction

Beauty Case protects the personal data of users as it does not disclose it to third parties, only when this is strictly necessary for the provision of certain services, such as for sending products through a courier company, for carrying out credit control under the terms of this policy and the consent of the user or where the Beauty Case is required in accordance with the legislation of Greece and the European Union.

This Privacy Policy is included in the Terms of Use and the user consents to them when using beauty-case.gr, having the responsibility for any action taken on the website, as well as being responsible for the validity of the data he declares. In case of disagreement, it is recommended not to use the site. Beauty Case is at the user’s disposal for any issue that arises.

Beauty Case may update or modify the “Terms of Use” and the “Privacy Policy” at any time, so it recommends that the user read them each time before using the website.

Collection and Processing of Personal Data

Beauty Case is responsible for collecting and processing the user’s personal data on its website. Any clarifications for issues of personal data processing the user is invited to contact by e-mail at info@beauty-case.gr. The use of the site is allowed only to adults (age 18 years and over), in case the user is under 18 years old has the obligation to have the consent of the parent / guardian.

Data collection

Beauty Case requests personal data from the user in order to provide the best possible service. Some of the cases where you ask the user to enter his personal data are in his communication with Beauty Case, in the creation of a new order, etc. Below are the personal data that may be requested when using the website:

  •  Contact details: name, telephone number, email address
  • Order details: name, phone number, email address, postal address (billing and order acceptance)
    If the billing or pick-up postal address includes a third party then its contact or order details are also requested.

Payment Details

The user at the stage of creating a new order is obliged to choose the method of payment. The information requested by the user according to his choice is the following:

  • Cash on delivery: no additional data is requested from the user
  • Payment by card: the user is asked only for the type of card (Visa, Mastercard, PayPal, etc.) that will place the order and no other item is requested since it automatically goes to the bank page as well as for any other item requested from there Beauty Case does not bear any responsibility for any problems that may arise, if it occurs outside the beauty-case.gr website

Cookies

Beauty Case uses the Cookies Policy in accordance with European Union Policy (https://ec.europa.eu/info/cookies).

When the user visits the beauty-case.gr website, small files called cookies are stored on his computer or mobile device and at each new visit to the website the user is asked to accept or reject them. Their purpose is to facilitate the user while browsing the site and its proper operation as by accepting them, his preferences for the next visit are memorized.

The user has the ability to delete all cookies of the device he uses by selecting delete of browsing history from the browser he uses. Please note that this option will delete all cookies from all websites visited by the user, as well as other data such as logins, etc. may be lost.

Data processing

Contact:

Beauty Case uses the user’s contact information (name, phone number, email address) to contact the user for the following reasons:

• Update offers via informative email in the user’s electronic account
• Information on the progress of an order to the user either via an informative email to his electronic account or by telephone or via an informative SMS to his phone number

Online Orders:

When processing an order, Beauty Case processes all the data entered by the user as mentioned in the “Data Collection” above. More detail:

  1. sees the user’s shopping options
  2. checks the contact, order and payment details for their validity
  3. using the user’s order details, with the user’s permission, delivers it to a courier company in order to achieve the shipment. The courier company has the right to read only the necessary data of the user which are necessary for sending to him, more specifically:
    • full name
    • contact phone
    • shipping address
    • how much payment, only if the cash on delivery payment has been selected by the user
Statistical Collection:

Beauty Case uses web analytics services to be able to improve its services and products for the best possible visit and service of the user on the website. The user automatically consents to the “Statistics Collection” using the website. Otherwise it is recommended not to use the site. The use of the data may be some of the following:

  • Analysis of user activity to correct any problems that exist on the site such as operational problems, etc.
  • Analysis of the user’s interests to create an offer that will serve him
  • Analyze the type of device that the user visits the site to improve the functionality of the site for the best user experience on it

Data Protection and Management

Beauty Case supports and implements the relevant legislation for the protection of personal data to ensure the rights of the user and the company. It also uses additional security measures and techniques such as encryption and authentication to better protect the user’s personal data.

Beauty Case does not publish the user data and uses it in the cases that have been analyzed in the “Data Processing”. The user has the right at any time to request the deletion of his data by contacting one of the media listed at the bottom of the page.

Data Sharing
  • From Beauty Case:
    The disclosure of the data to third party service providers is done with the consent of the user for the service of the user, such as payment of an order through a bank or cash on delivery, sending an order from a courier company, etc. They are also disclosed to third parties in case (a) court decision, (b) breach of Terms of Use or prevention of malicious use of the Website, (c) protection of the Beauty Case from third party claims, (d) investigation and prevention of fraud (such as counterfeiting, etc.)
    In each case mentioned, personal data is protected in accordance with the legislation of Greece and the European Union (EU).
  • From the user:
    Beauty Case encourages the user to share Beauty Case content on social media (Facebook, Instagram, etc.) in order to control information from Beauty Case social media.

User Rights

The user has the right to the following at any time:

  • Access to his personal data and electronic copy of them
  • Processing and deletion of his personal data
  • Delete from the contact list (newsletter)
  • Revocation of consent for the processing of his data

To use any of the rights mentioned, the user should contact Beauty Case in one of the “Contact” media at the bottom of the page.

Contact

Beauty Case is at the user’s disposal at any time for any issue that concerns him (questions, comments, use of his right, etc.). Below are all the ways the user communicates with the Beauty Case.

Physical department address:
  • Spiridi 47, Volos, 382 21
Phones:
  • 2421104724
  • 6946069389
E-mail:

The user has the right to a private complaint which you evaluate to resolve any problem in the best possible way. The user can also file a complaint to the competent supervisory authority of his country.

These terms constitute an information position of term 3b of Law 2251/1994.